The insurance industry is under extreme pressure in today's marketplace. With a number of diverse challenges such as stringent regulatory controls, a massive change in consumer demographics and rising operational costs, amongst others, facing insurers today, companies are finding it difficult to position them appropriately. The call of the hour is for brisk business decisions, an agile business model and commercially viable processes that allow insurers to maintain a sustainable growth in their profitability while allowing them to maintain a steady competitive advantage. Focusing on modernization & consolidation of the various operational and transactional systems of companies, the IT organization within the insurance company is constantly working towards building a customer-centric model. At PicoTech, the insurance practice is primarily built around these key challenges faced by insurers today. There is a deliberate emphasis on aiding business transformation through technology offerings, functional and product expertise as well as a proven delivery standard of exceptional quality.